5 Most important questions to ask your solar installer


5 Most important questions to ask your solar installer

Picture of solar installer

"Nobody taught me what questions I needed to be asking"

With the ever-rising costs of electricity and the ongoing threat of climate change, there are plenty of reasons to consider why you should get solar panels. 

Now that you have weighed up the pros and cons and have decided to get solar panels, it’s time to find the right solar installer for you.

It pays to take the time to enquire about panels with at least 3 different solar installers and below you will find why it’s important to ask questions when speaking to solar installers.


Enquiring can increase the chances of installing solar on your home to be a positive experience and not a solar nightmare.


It will help you make a more informed decision about getting solar panels and what brands you wish to trust.


The right questions will help you filter out the great installers from the OK or bad ones.


It ensures the advice you are getting is consistant.

But what should you ask?

Nobody teaches you about how to install solar panels at school. It is not something that is just a simple google search away. 

It takes a trained, experienced professional to do the job right. 
In this post, Unlimited Power Solutions will tell you the 5 most important questions to ask your solar installer. Not just us but any solar installer.

Picture of a solar sytem installed by Unlimited Power Solutions with a beautiful palm tree behind.

Tortor platea nunc lorem morbi pellentesque sed enim viverra venenatis, sem pellentesque massa nunc quis lectus.

Question 1

Are they a licenced electrician and accredited to install solar systems?

Just because someone is a licenced electrician doesn't mean that they are accredited to install solar systems.
And this is an extremely important step when choosing a solar installer because if your solar is installed by an unaccredited installer, this can lead to some serious issues for you. But that's a topic for another article.

Always ensure they are accedited to install in your state!

In the state of NSW, which is where Unlimited Power Solutions is based. Residents need to use the Clean Energy Council (CEC) accredited solar installer and retail in order to claim their energy rebate. Unless your solar installer is able to claim the rebate for you like Unlimited Power does.

There is a national register of CEC accredited providers and and it is best to practice to check if prospective installers are on the list before booking the job. If solar installers are not on the accredited list, do not continue with them.

You will be pleased to know that our team here at Unlimited Power Solutions are CEC accredited solar panel and solar battery installers.
Question 2

Is your roof suitable for solar panels?

This is a great question to gauge the experience and honesty of the provider.
Describe or submit photos of your roof to prospective solar installers. Good installers will ask you about the roof angles, age and the materials that make up your roofing.

They should also ask you questions about the angles the sun rise and set.
If you cannot answer the questions yourself, that’s ok. It’s best to send photos or videos of your roof to help the installer offer you the best advice.

A good installer will provide honest feedback on the viability and best place to install your solar panels. If you get multiple quotes, the advice should be fairly consistent. If one company says yes to something three other companies say no for. That single company may not be the right people to go installing panels with.

Unlimited power solutions aims to provide their customers with honest advice, we would rather be up front if solar panels are not a viable solution for you. But we do find solar panels are compatible with a vast majority of properties.
Question 3

What specific warranties do they offer?

When a solar retailer offers you a particular type of solar panel, query them about the warranty.
What is the lifespan of the panels? And what is covered under the warranty?

Also ask your installer what the process involves if you do require a warranty and who they should call.

This is why it is important to get a CEC accredited installer as not using one of these approved installers can void most warranties on solar panels. At Unlimited power solutions, most of our solar products come with a 10-year warranty on all craftmanship.
Unlimited power solutions - Solar installation
Question 4

How much documentation and connection support do they offer?

When a customer asks for a quote from Unlimited Power Solutions. They are given a full analysis that includes photos of their roof with the proposed system, an environmental report, a bill estimation, and more.
Installing solar panels can be a lengthy process but by asking the right questions at the start, it makes the whole process easier in the long run.

How much support does the solar installer provide outside the actual installation process?

Do they assist with any of the documentation and support you throughout collection of the solar rebate? Do they assist with the actual connection and getting your solar panels to do the job you paid for them for?

Also, does the solar installer offer cleaning, maintenance, repairs and warranty support? If a provider does not offer any of this, they may not be the right installer for you.

Question 5

How much experience does the solar installer and business have?
Lastly, how much experience does the installer have? You want someone who is CEC accredited and has safely and correctly installed panels on a wide range of rooftops.
At Unlimited Power Solutions, our installers Alex and Phil have been installing solar panels for over 6 years and have successfully installed panels on a wide range of residential and commercial properties.

When you choose to get panels installed with us you will get our company directors Alex or Phil installing them for you – no contractors!

Unlimited Power Solutions Nowra, is a solar installation business installing solar panels along the south NSW coast including Shoalhaven. There’s other questions to ask we will discuss in future blogs but if you are interested in

installing solar panels and live on the NSW south coast, we are happy to answer any further questions you have. Get a free quote or give us a call today.

More than just an excellent service


Leave a Comment

Your email address will not be published. Required fields are marked *